Hi guys. When you click on the activate box you have to fill in some info. I have all the info CG needs. All he will have to do is fill in the 2 sets of codes my first and second names and my email address. TrackIR checks this against the info stored at natual point and it will then activate. A couple of times when it misbehaved the info was already filled in from the registory, I just clicked on activate and it worked. I also tried this on the wifes computer and every thing was fine