Basically, Fen does put the claims into the PWCG software manually... and after acknowledging the claims, PWCG starts reading the log files... and then often it gets a fit, as it runs into something in the log file it cannot handle ... yet. In theory, the database could be edited manually, but as we do a not even have a clue where that database is, let alone how to access it and change the data in the proper way... Good idea, but ... No.