Sweper Posted June 12, 2020 Share Posted June 12, 2020 Recently I have had problems with BOX where I am thrown out of the game in the middle of a coop, where BOX is completely shut down and I end up on the Windows screen. It has happened 3 times so far. Also checked if BOX still is running in the background, but it isn't My computer is a Lenovo PC, processor: Intel Core i7-4790 CPU 3.60 Ghz, RAM: 8.0 Gb, 64-bit operating system. PhysX GeForce GTX 970 graphics card SSD: 120Gb HD: 120Tb I am running BOX on my D drive Anyone have a clue what to look at? Quote Link to comment Share on other sites More sharing options...
1. DDz Quorum Sid Posted June 12, 2020 1. DDz Quorum Share Posted June 12, 2020 Hi Swep I have looked online quickly but can't find any references to the game crashing to desktop whilst in game. There are plenty of references to it crashing while starting the game or when trying to join a server but none that describe what happens to you. Your computer specs meet the requirements but possibly won't give you much headroom for additional loads. I think you may have some software issues. Few things: 1. Are your nvidia drivers up to date? 2. What antivirus software are you running? 3. Is your game installed in Windows Program files? Windows 10 can cause some reading/writing issues whilst the game is playing if it is, I believe that the advice is to install it on a separate ssd/hard drive. If your game is installed within Windows you can move it to another drive without reinstalling by cutting and pasting or dragging and dropping and then creating a new desktop shortcut to start the game. Cheerzen Quote Link to comment Share on other sites More sharing options...
Sweper Posted June 12, 2020 Author Share Posted June 12, 2020 Thanks Sid! 1. I opened checked Nvidia and it updated it self to version 3.20.3.63 If it is the software itself or and also the drivers? 2. I am using Windows Antivirus and Firewall. 3. No, I installed BOX in a folder directly on my D-drive. No windows involved Quote Link to comment Share on other sites More sharing options...
Crash Posted June 12, 2020 Share Posted June 12, 2020 Does it run anything else OK? Might be overheating as GBS will push a 970 very hard. Quote Link to comment Share on other sites More sharing options...
1. DDz Quorum Sid Posted June 12, 2020 1. DDz Quorum Share Posted June 12, 2020 4 hours ago, Sweper said: 1. I opened checked Nvidia and it updated it self to version 3.20.3.63 If it is the software itself or and also the drivers? I don't know what nvidia software version that is or how you get it to update itself. The current drivers for your 970 are version 446.14 and can be found here Quote Link to comment Share on other sites More sharing options...
1. DDz Quorum FoolTrottel Posted June 12, 2020 1. DDz Quorum Share Posted June 12, 2020 Me thinks there's a chance the #C Libraries have some corruptions. How to fix? Goto Apps and Features, and scroll the list, for all the Microsoft Visual C++ items: - Select it, it will show a 'Modify' button. If it's greyed out, ignore and move to next one. If Modify button is not greyed out, click it, and choose 'Repair' Do so for all of them listed, there can be a few... it could be a long shot, but ... Here's the list of my PC, and as example a greyed out Modify button... Quote Link to comment Share on other sites More sharing options...
Sweper Posted June 12, 2020 Author Share Posted June 12, 2020 1 hour ago, Sid said: I don't know what nvidia software version that is or how you get it to update itself. The current drivers for your 970 are version 446.14 and can be found here Sounds reasonable. Checked my current version and it is version 441.12 I will start with download the new version. Quote Link to comment Share on other sites More sharing options...
Sweper Posted June 12, 2020 Author Share Posted June 12, 2020 2 hours ago, Crash said: Does it run anything else OK? Might be overheating as GBS will push a 970 very hard. When you mention it. Opened the cover and I could hardly see the components. I need to vacum some dust 😬 1 Quote Link to comment Share on other sites More sharing options...
Sweper Posted June 12, 2020 Author Share Posted June 12, 2020 34 minutes ago, FoolTrottel said: Me thinks there's a chance the #C Libraries have some corruptions. How to fix? Goto Apps and Features, and scroll the list, for all the Microsoft Visual C++ items: - Select it, it will show a 'Modify' button. If it's greyed out, ignore and move to next one. If Modify button is not greyed out, click it, and choose 'Repair' Do so for all of them listed, there can be a few... it could be a long shot, but ... Here's the list of my PC, and as example a greyed out Modify button... Done FT. Repaired 5 or 6. See if that helps, too. 1 Quote Link to comment Share on other sites More sharing options...
Crash Posted June 12, 2020 Share Posted June 12, 2020 Good luck Swep 1 Quote Link to comment Share on other sites More sharing options...
Crash Posted June 13, 2020 Share Posted June 13, 2020 Did it work? Quote Link to comment Share on other sites More sharing options...
T_O_A_D Posted June 14, 2020 Share Posted June 14, 2020 https://forum.il2sturmovik.com/topic/62484-crash-to-desktop-after-adjusting-settings-after-the-4007/?tab=comments#comment-956244 https://forum.il2sturmovik.com/topic/62518-crashes-since-4007/?tab=comments#comment-956934 Still waiting for some sort of response Quote Link to comment Share on other sites More sharing options...
T_O_A_D Posted June 14, 2020 Share Posted June 14, 2020 Then there is is this old thread that has people posting it regularly. https://forum.il2sturmovik.com/topic/21111-finding-the-cause-of-a-random-crash-issue-special-thread-1/ Quote Link to comment Share on other sites More sharing options...
Sweper Posted June 14, 2020 Author Share Posted June 14, 2020 13 hours ago, Crash said: Did it work? Only tested a Qick Mission. P-38 on the ground, started the engines, moved around external and inside the cockpit a couple of minutes. Works so far. Last time game crashed was during 109E vs MIG dogfight, about 5 -10 minutes into the mission. No messages, game just shut down and I was back at the Windows screen. Seems some people still have crash promlems what I read in TOADs second link. Quote Link to comment Share on other sites More sharing options...
Sweper Posted June 14, 2020 Author Share Posted June 14, 2020 What is this "crash dump" file? Can't find it in my PC. Quote Link to comment Share on other sites More sharing options...
1. DDz Quorum FoolTrottel Posted June 14, 2020 1. DDz Quorum Share Posted June 14, 2020 First you'll have to click that EnableErrorReporting.reg file, and then wait for the next crash to occur: It will then have created a .dmp file. Quote Link to comment Share on other sites More sharing options...
Sweper Posted June 14, 2020 Author Share Posted June 14, 2020 32 minutes ago, FoolTrottel said: First you'll have to click that EnableErrorReporting.reg file, and then wait for the next crash to occur: It will then have created a .dmp file. I tried, but no action when I clicked the link in the thread. Is it this one in the BOX libary? 1 Quote Link to comment Share on other sites More sharing options...
1. DDz Quorum FoolTrottel Posted June 14, 2020 1. DDz Quorum Share Posted June 14, 2020 Yes! Quote Link to comment Share on other sites More sharing options...
T_O_A_D Posted June 16, 2020 Share Posted June 16, 2020 Did the update today fix it Sweper? I was going too check mine with the dump file and found out I have a 376.74 update to download. Quote Link to comment Share on other sites More sharing options...
Sweper Posted June 16, 2020 Author Share Posted June 16, 2020 6 hours ago, T_O_A_D said: Did the update today fix it Sweper? I was going too check mine with the dump file and found out I have a 376.74 update to download. Haven't updated yet. Thanks for the reminder. 1 Quote Link to comment Share on other sites More sharing options...
T_O_A_D Posted June 16, 2020 Share Posted June 16, 2020 Mine is behaving afterwards so far Quote Link to comment Share on other sites More sharing options...
Sweper Posted June 17, 2020 Author Share Posted June 17, 2020 14 hours ago, T_O_A_D said: Mine is behaving afterwards so far Flew three missions today in different aircraft. So far so good. Quote Link to comment Share on other sites More sharing options...
1. DDz Quorum FoolTrottel Posted June 17, 2020 1. DDz Quorum Share Posted June 17, 2020 Good Show! Quote Link to comment Share on other sites More sharing options...
.png.3326d5bbcb89fe2bcd3937259933ad13.png)
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.