Cougar Broken

[T_O_A_D]

I'll post this for gec mostly, but it might be good info for others in the future.

http://cougar.flyfoxy.com/warranty_parts.php

Here is a list of parts that are available through TM tech support. These parts are available for free provided your Cougar is still under the two years warranty. All you need to do is to subscribe to the Thrustmaster technical support website and file your part request through there: http://ts.thrustmaster.com

If your Cougar is not under warranty anymore, then the only way to get spare parts will be by purchasing the spares parts kits. These kits unfortunately are not available yet, but as all Cougars are still under warranty, this shouldn't be an issue (at least not yet) Is that true, if so Possibly Thustmaster will fix your Gimbals

Please note that the part reference number shown below is for information purposes only. TM/Guillemot uses the same list at the moment but they can change their system without us being notified. In all cases, use the description of the part and not the number only.

Note also that soldering may be required to install warranty parts into the Cougar.

A slight note of warning here. It's not because that list is now available that you can now overload Guillemot tech support with part requests. Do it honestly and request only the part that is broken. So far, Guillemot/TM don't ask question about the part you're requesting but I already heard some remarks about some abusive requests. So if you, like me, want the system to continue in the long run, you know what you have to do

[gec]

thx TOAD. i know for that list but unfortunately the part i need is not on the list

[T_O_A_D]

thx TOAD. i know for that list but unfortunately the part i need is not on the list

Did you notice that line I colored from that page?

These kits unfortunately are not available yet, but as all Cougars are still under warranty, this shouldn't be an issue (at least not yet) Is that true, if so Possibly Thustmaster will fix your Gimbals

[gec]

thx TOAD. i know for that list but unfortunately the part i need is not on the list

Did you notice that line I colored from that page?

These kits unfortunately are not available yet, but as all Cougars are still under warranty, this shouldn't be an issue (at least not yet) Is that true, if so Possibly Thustmaster will fix your Gimbals

yes i did. but this post must be old. cause cougar i have is more than two years old, plus i do not have the original receipt cause it's bought in the US over ebay. The guy i bought it from did not have original receipt.

i did send a email to TM but they have all ready rejected my last RMA when there was something wrong with the electronics (luckily figured it out by my self and was able to fix it) cause i did not have a proof of purchase

[Crash]

thx TOAD. i know for that list but unfortunately the part i need is not on the list

Did you notice that line I colored from that page?

These kits unfortunately are not available yet, but as all Cougars are still under warranty, this shouldn't be an issue (at least not yet) Is that true, if so Possibly Thustmaster will fix your Gimbals

yes i did. but this post must be old. cause cougar i have is more than two years old, plus i do not have the original receipt cause it's bought in the US over ebay. The guy i bought it from did not have original receipt.

Hi gec, surely the serial number would date the stick?

[gec]

probably. but they will not fix it without the proof of purchase witch i do not have.