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Posted

Has your Router got a log file you can look in to?

What sort of connection do you have?

Is it just TS that drops out or your entire internet connection?

Posted

Can't find any router (BT Voyager 205 ADSL) log files - where would I look?.

Connection type is BT line, ADSL.

I always seem to lose TS first, but after that, I lose all internet connection.

  • 1. DDz Quorum
Posted

Have you spoken to BT m8, are they aware?

As an aside, and as support in other areas of your computer, are you running a maintenance programme? One like this http://www.tuneup-software.co.uk/produc ... utilities/ is very useful - download the trial version and let it do whatever. I have the full version and it's proven very useful - it optimises many things, including net connections.

Posted

advised to turn the modem upside down to try and keep the heat down!

Or, just move to Australia.......

:drummer:

I'm just hoping OT isn't trying to type upside down! ;)

Posted

48 hrs and try again?! Holy crap, man! That's terrible service! I get a service call the next day - had my modem replaced, and now all is tickety-boo.

  • 2. Administrators
Posted

Hah! Welcome to the UK - BT are currently refusing to admit my connection problems are down to their useless fuggin hardware - I've just got off the phone after another hour-long discussion about the WIFI card in my machine playing up (which it isn't) and not the HomeHub (which is). Why won't some people understand!!!! AAAARGHHH!!!

  • 1. DDz Quorum
Posted

I had that iussue with BT - they were blaming my pooters and would NOT admit it was their antiquated equipment that couldn't cope. A frustrating few months that resulted in both Homehubs (1 replacement) being slung into a corner and us returning to a faultless, creamy smooth service from Telewest/Virgin. The BT engineer that visited eventually, and whom we refused to pay for, had no explanation for the useless service I was showing him. BT.....Bloody Tat.......

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