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Saitek, X99 Usb Incompatibility - Solved!


slicker55

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I've been 'out of action' for just over two weeks after getting off to such a great start in my virtual flying career. Everything was working fine but I decided to upgrade my system (see signature for new spec) and ran into some unexpected problems.

 

The actual upgrade was straight forward and everything was back to normal within a day but as soon up I connected my Saitek X55 HOTAS and Combat Rudder Pedals, the computer would not boot.

 

Most of the time a flashing cursor would appear in the top left-hand corner of the screen which of course would mean re-booting often with the same result.

 

However,  sometimes Windows 7 would start to load (the coloured balls would start spinning) but then everything would simply lock up there being no alternative than to literally switch the computer off. 

 

On the next attempt, a message would appear warning that Windows had failed to load and offering to repair the installation.

 

I have literally tried everything that people have suggested which includes replacing the motherboard (suspecting faulty USB ports), purchasing a powered USB hub, installing a dedicated USB backplate connected directly to USB 2.0 headers on the motherboard, purchasing a 4 port USB 2.0 hub with separate switches for each port, changing setting within the USB 'options' menu in the BIOS but none of these suggestions worked....

 

I contacted Saitek and spoke to a very sympathetic guy in their Technical Dept who explained they are currently working on a firmware upgrade to resolve a known USB incompatibility issue which arises when their gear is connected to this platform.

 

He suggested that the only temporary workaround was to plug the controllers in after the OS had loaded and of course, disconnect them before shutting the system down.

 

Here's a link to a post I made on another forum - straight away I must give full credit to Formski for making a great suggestion which has resolved this issue. 

 

http://forums.eagle.ru/showthread.php?p=2389540#post2389540

 

If you're having similar problems, I hope this post reaches you earlier enough to save you the many hours of frustration etc that I have endured.

 

Thanks for reading... 

 

 

 

 

 

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I'm already having to do the same with my x52 pro slicker. Sorry I didn't realise you were having the same problem. Might have saved you some heartache. Glad you got it sorted though.

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Me three..

 

Fortunately I already had an Anker USB 3 PCI-Express card and used that, X55 works fine now.

Apart from the throttle not showing in game controllers CP properly.

 

Had spent enough time on it as it was (thankfully I did not replace any hardware nor re-install windows).

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